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The price refers to: stay for 2 adults / 1 room
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  • Best Rate Guaranteed
  • Beach place always included
  • Parking always free
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FAQ

Any doubt about services? We answer!

What is included in the room rate?

Room rates include: bicycle rental, Wi-Fi internet connection throughout the property, and taxes (excluding the tourist tax due to the Municipality of Jesolo).

Can I pay by credit card?

Yes, we accept all major credit cards: Visa, MasterCard, Maestro and CartaSi and American Express.

Is it safe to pay by credit card?

Since all sensitive data are encrypted to keep them protected, the hotel room reservation process is very safe.

Your credit card details (number and expiration date) are required to guarantee your reservation. The hotel reserves the right to verify the validity of the credit card prior to arrival by pre-authorizing the price of one night stay, as a guarantee in case of late cancellation or no show. Reservations made with credit cards that are incorrect, invalid or missing details will not be confirmed – and therefore not guaranteed.

How can I cancel/modify my reservation?

All reservations made through our website, except special promotions, can be changed or cancelled by 4pm up until the day prior to arrival without penalty.

For all other offers, please refer at all times to the individual cancellation policy.

What happens in case of no show, early departure, late cancellation or changes?

In case of no show, early departure and/or change/cancellation after 4pm of the day prior to arrival, a penalty of up to 3 nights’ accommodation will be charged to the credit card used to guarantee the reservation.

For all other offers, please refer at all times to the individual cancellation policy.

What time is check in/check out?

Check in time is 2.00 pm on the day of arrival and check out time is 11 am. If you have any special request, please notify our staff beforehand- they’ll be delighted to help.

Free amenities such as private beach and parking place are available only from the check in time until the check out time.

Do you have parking facilities? What is the cost?

For each room, it is possible to purchase 1 parking space in a partnered parking lot monitored 24 hours a day, located approximately 400 m from the property (spaces available from April to September), with a supplement of €5.00. In addition, you may park in the hotel's private, unattended parking area (with limited spaces available until full) with a supplement of €10.00 per day.


*An additional charge may apply for large vehicles.

Do you provide baby cribs in the room? What is the cost?

Yes, when you travel with a baby a comfortable crib can be arranged in the room at the additional cost of 10 euros per night.

Do your rates include breakfast?

Unless expressly indicated otherwise, the American buffet breakfast with hot/cold items, sweet/savoury dishes and typical local products is not included in the room rate. The cost is €10.00 per person per day if purchased at the time of booking, or €12.00 if purchased directly at the property.

When is breakfast served?

Our buffet breakfast is served every morning between 7.30 am and 10.30am.

Can you accommodate guests with special dietary needs?

In order to meet the special dietary needs of our guests we offer organic and gluten-free products.

Does Hotel Diana provide internet access?

Wireless internet access is available in the rooms and throughout the Hotel free of charge for the duration of the stay. Please contact Reception to obtain your password and enjoy limitless, complimentary internet access. Wireless internet access is absolutely free for our guests at Hotel Diana.

Do you allow pets in the Hotel?

Only small pets are allowed, at an extra charge of € 5,00 per day. However, pets are not allowed in the breakfast room or anywhere near the restaurant. For the rooms occupied by animals an extra cleaning service is provided following the stay, at the cost of € 25 per room. Our staff will be happy to assist you with any special request.

Do you offer bicycle rental?

Free bike rental is available to our guests who wish to explore Jesolo and its surroundings. Discover Jesolo Ambient Bike!

Do you have laundry facilities?

Yes, Hotel laundry service is available.

Do you have Room Service?

Yes, room service operates 24h, 7 days a week

What kind of package can I book?

At Hotel Diana we offer room-only rates or bed and breakfast accommodation. Our staff is available for any specific requirements.

What is the cost of the beach spot?

Beach spots, consisting of one umbrella and two sun loungers, at the Venezia Beach Establishment can be booked for a fee. The first row facing the sea costs €20.00, the second row costs €15.00, and from the third row onwards the cost is €10.00. The private beach is for the exclusive use of guests of Hotel Diana. The service is available approximately from mid-May to mid-September.